Product Manager –

Job Description

Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, Tanzania, and India. Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.

Job Overview

Branch launched in Africa in 2015 and has seen rapid adoption and growth. In 2023, we plan to grow our product and engineering team in Africa significantly. As part of this team, you will work closely with our global engineering team (distributed across three continents) to strengthen the capabilities of our existing product and build out new products for Branch. Example projects include: Building new functionality for our Credit, Wallet, and Investment products; improving the reliability of our core payments and banking systems; researching new product ideas and bringing them to market.

As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data. As a product team, we value bottom-up innovation and decentralized decision-making. We believe the best ideas can come from anyone in the company, and we are working hard to create an environment where everyone feels empowered to propose solutions to the challenges we face. We are looking for individuals who thrive in a fast-moving, innovative, and customer-focused setting.

Responsibilities

• Lead the entire lifecycle of development for one area of the Branch product. This encompasses everything from researching new features and creating detailed specs to triaging bugs to managing the team’s workflow to shipping deliverables on time.
• Work closely with our engineering and operational teams to triage bugs and set high-level quarterly milestones.
• Draw insights from user research, experiments, and industry trends to set the team strategy and prioritize projects that sustainably grow our customer base and drive the adoption of new products.
• Set ambitious goals for yourself and our team. Manage workflow to ship deliverables on time.
• Evaluate, initiate, and manage partnerships with third-party vendors to help Branch achieve our product roadmap.
• Work closely with the engineering, design, marketing, and analytics teams across our global offices to grow our customer base through conversion rate optimization, retention, and re-engagement initiatives.

Qualifications

• You have 3+ years of experience in product management with demonstrated ability to lead technical teams. Prior experience with a high-growth consumer software product or in a growth-focused role is a plus.
• You have demonstrated the ability to manage projects, bring clarity to ambiguous questions, and chart a path forward.
• You have proven intuition and skills for designing world-class customer experiences through well-honed user research techniques and mock-ups.
• You have top-notch analytical abilities including some familiarity with SQL. You measure initiatives quantitatively, and you draw actionable insights to guide decisions.
• You are creative and have a track record of testing and launching new ideas.
• You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacher. Effective written communication skills and the ability to work with remote teams are essential.
• You are eager to learn new skills, solve complex problems, and work closely with diverse teams, including Design and Engineering.
• You are resourceful. You know how to do more with less, and you’ve worked on lean teams that have had a large impact. You are not afraid of big challenges, and you do whatever it takes to get the job done.