Senior Sales Operations Analyst at Employment Hero – Australia

Job Description

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 400,000 businesses and more than 2 million employees.

This role

At Employment Hero, we’re on a mission to become the world’s largest employment platform. Our Revenue Operations team sits at the centre of that growth.

We’re looking for a commercially sharp, analytically driven problem solver to join us as a Senior GTM Operations Analyst. This is a role for someone who wants to take their background in operations, consulting, finance, strategy, or commercial analytics and apply it directly to scaling a global SaaS business.

This isn’t back-office reporting. This is about shaping how we go to market, driving revenue impact, and building scalable processes in one of Australia’s fastest-growing tech companies.

What you’ll do

• Design smarter processes: Refine and optimise how our global sales teams work; improving scalability, efficiency, and impact.
• Unlock insights: Build dashboards and deliver analysis that uncovers opportunities in pipeline health, conversion rates, win/loss trends, and sales velocity.
• Partner with the business: Work directly with sales and commercial leaders to turn data into strategy and action.
• Own the sales tech stack: Support the optimisation of Salesforce and other SaaS sales tools, ensuring they drive productivity and insights.
• Accelerate growth: Identify bottlenecks, propose improvements, and help shape strategies that directly improve revenue performance.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• Analytical and commercial: You’ve got 3–5 years’ experience in revenue operations, consulting, finance, strategy, or commercial analytics – and you’re ready to step into a role where your work directly drives revenue outcomes.
• Tech-curious: You may not be a Salesforce expert yet, but you’re confident with data, systems, and tools and eager to get hands-on with the SaaS sales tech stack.
• Strategic and pragmatic: You can zoom out to see the big picture, but you’re equally comfortable rolling up your sleeves to deliver the detail.
• Influential communicator: You know how to distil analysis into clear, actionable recommendations for business stakeholders.
• Adaptable operator: You thrive in fast-moving environments and see ambiguity as an opportunity to create structure and impact.