AGBOOLA DAMILOLA NOFISAT

• Act as the point of contact among executives, employees, clients, and other external partners • Manage information flow in a timely and accurate manner • Manage executives’ calendars and set up meetings • Make travel and accommodation arrangements • Rack daily expenses and prepare weekly monthly or quarterly reports • Oversee the performance of other clerical staff • Act as an office manager by keeping up with office supply inventory

• Performing due diligence in reviewing and verification of received documentation • To collect all data sent and check all KYC registration and ensure that the information complies with the KYC and NCC compliance standard • To provide daily, weekly and monthly reports based on the analysis • To reduce the poor data quality of KYC registration received from the field and impose stiff penalties on agents found to be making fraudulent registrations • Provide and maintain a compliant working environment by adhering to all laws, regulations, and ethical standards • Informs supervisors of any potential regulatory compliance • Maintain all sections of the Compliance policies and procedures relating to KYC • Review KYC documents according to the KYC policy and procedures • Maintain logs of customer information to ensure the efficiency of the KYC process • Interacts with other Branch departments, internal audit, and regulators

• Processing customer deposits, withdrawals, and payments • Controlling and monitoring the level of cash in the teller drawer and following all check cashing and cash handling procedures • Receive and count working cash at beginning of a shift • Identify customers, validate and cash checks frequently • Accept cash and checks for deposit and check the accuracy of the deposit slip • Process cash withdrawals • Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks, and exchanging foreign currency • Perform services for customers such as ordering bank cards and checks • Receive and verify loan payments, mortgage payments, and utility bill payments • Record all transactions promptly, accurately, and in compliance with bank procedures

• Created and updated records as well as personal and financial databases • Attracted potential customers by answering product and service questions • Suggesting information about other products and services regularly • Opens customer accounts by recording account information • Maintained customer records by updating account information • Served customers by providing product and service information and resolving product and service problems • Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution