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• Marketed products and services at tradeshows and promotional events. • Planned and facilitated meetings to share marketing plans and explain future business goals. • Coordinated marketing events for showcasing product and service offerings, Managed sprints and monitored progress against project timelines. • Key liaison officer between CIPE and application developers and users responsible for product backlog and development management for applications supporting CIPE programs • Identify areas for improvement within IT systems and communicate them with the CIPE program teams then convert them to workflow for the platform developers to enhance the quality of IT products and services to ensure error-free functionality and end-user satisfaction • Managed risks and resolved issues that affected product scope, schedule, and quality. • Ensure solutions meet business needs and requirements by performing user acceptance testing (UAT) • Develop and explicitly communicate CIPE Africa Program product goals to the software developers, create clear product backlog items and ensure that backlog items are transparent, visible, understood and properly prioritized • Oversee development stages of assigned CIPE IT projects aligning the process of development and the product outcome with the program strategy, program and organizational vision, and product priorities • Liaise with the IT department, the Communications Department team to ensure alignment with organizational standards on the digital platform • Backstop CIPE program teams in tasks related to the development or enhancement of the application(s) by web engineers and developers and on the use of the IT applications by external users and other implementing CIPE partners • Managing/monitoring IT developer's performance and budget ensuring optimal application of Level of Efforts to maximize expenditure and provide regular report on progress and alignment of the IT products with program strategy, organizational vision and project priorities • Oversee and manage help desk support system by establishing triage system, tracking turnaround time, providing technical support for internal end user challenges on assigned platforms

• Conducted weekly meetings with stakeholders to discuss project objectives and progress. • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables. • Drafted project construction schedule and updated as job progressed. • Coordinated the efforts of multiple teams across departments to ensure successful completion of projects. • Reviewed project risks and devised proactive strategies to avoid potential roadblocks. • Analyzing and improving the performance of web-based customer portals and support services • Determining system efficiency and functionality by liaising with internal departments and end-users • Participate in the UAT of all E-business applications and ensures that support issues raised by the business are resolved within the agreed TAT • Identified resolution of operational lapses that may lead to financial losses and fraud • Periodic review of any area E-banking operations and issue a report • Performing system analyses on software programs, applications, and web services • Assess the impact of the solution on various stakeholders • Work with the test team during the test phase to ensure that solution is accurate and free of bugs and issues • Reporting to Management and obtaining approval for system development projects • Help the client in managing the solution such that there is minimum resistance to organizational changes due to the newly implemented solution • Implementing new advancements in the field of system and enterprise architecture and working with defined policies and managing the changes to business requirements and do an impact analysis • Ensuring that computer hardware remains compatible with system enhancements and updates • Promoting system efficiency and security by integrating performance metrics and encryption • Efficiently integrating new systems, programs, and applications with business operations and services • Monitoring product licenses and ensuring compliance with IT industry regulations • Ensuring end-user proficiency with new systems, programs, and applications across departments

• Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality. • Created detailed project plans and timelines to ensure successful completion of projects within scope, budget, and timeline. • Assessed programs to identify risks or problems to determine appropriate responses. • Provided post-implementation support by troubleshooting any issues that arise after go-live date is reached. • Performed root cause analysis when issues arose during project execution in order to quickly resolve them. • Ability to optimize or redesign process flows to meet project requirements • Evaluate business processes, anticipating requirements, uncovering areas for improvement and developing and implementing solutions • Serves as intermediary between IT, Operations and the business to facilitate process improvements, process development and process engineering • Identify needs, analyze and propose/implement projects for the delivery of optimized processes to deliver efficient services • Gathering critical information from meetings with various stakeholders and producing useful reports • Performing requirements analysis and elicitations and design new processes based on defined metrics taking into consideration the peculiarity of relevant team's operations • Facilitate review sessions with stakeholder units, allocating resources, maintaining cost efficiency, performing User Acceptance testing (UAT) and Change Control Board (CCB) • Managing projects, developing project plans, and monitoring performance as well as managing competing resources priorities

• Assist in the design and development of new technical processes that could lead to business growth and capacities • Led software development lifecycle - analysis, design, configuring, programming and unit testing for SharePoint and Power Platform applications (analysis to production) release • Experience creating, modifying and supporting web based platforms and solutions and ability to troubleshoot complex issues in the SharePoint environment • Team Lead during implementation of Electronic Document and Record Management System (EDRMS) using SharePoint as the tool with Seplat Petroleum Development Company Plc • Guide team development efforts towards successful project delivery by providing sound technical leadership to teammates through coaching and mentorship • Demonstrated ability to effectively communicate with all levels of business both verbally and in writing and render periodic report for management decision making • Managed multiple projects with competing deadlines simultaneously. • Modified project plans when needed to better align with organizational objectives. • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization. • Conferred with project personnel to identify and resolve problems

• Assisted in developing training materials for end users on newly implemented systems or services. • Developed and updated SOPs for key functions and features of each system. • Coordinated installation of updated computer programs and systems. • Managed diverse projects for data capture, storage and forecast analysis. • Conducted post-implementation reviews and provided feedback on performance metrics of new applications or systems. • Determined areas in need of enhancements and identified relevant and feasible systems to address concerns. • Work as a team member in an Agile development methodology (Scrum) with daily interactions with designers, developers, and stakeholders • Developed interactive dashboard and daily report in performing analyses to aide in decision making regarding feature improvements and new feature developments using Power BI • Performed data models that assist new product development leader in analyzing the business process for inefficiencies and make recommendations for solutions or improvements • Work with Development Operations and Project Management to ensure development and delivery of products on time and manage expectations • Leverage technical knowledge to understand and manage trade-offs, ensuring Product Managers and Business Owners are clear to make informed decisions • Support the testing and implementation of new technical business processes • Documenting, troubleshooting and problem resolution steps and evaluation of recurring issues to help enable permanent resolution • Managing assigned projects and program components to deliver services in accordance with established objectives

• Gathering and documenting the client's current business processes, and technology capabilities and requirements • Prepared System Development Life Cycle (SDLC) of a project, analyze the business process modelling using Unified Modeling Language (UML) diagram and Use Cases • Simplify API development for users, teams, and enterprises with our open source and professional toolset • Used SQL Query Builder (Tuner) popularly known as SQL Diagnostic Manager for monitoring real-time availability and performance of server instances and alert identify poor performing queries • Compile agreed periodic activity and performance reports for the attention of management as required • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports • Experienced working on a range of service providers • Collaborate with the sales team to give a technical demonstration of the company's products to prospective customers

• Executed scripts to communicate with back-end servers and provide real-time updates. • Implemented debugging programs to determine vulnerabilities and issues in software. • Translated application storyboards and use cases into functional applications. • Participated in code reviews to maintain high development standards. • Documented software development phases and monitored systems. • Integrated third-party libraries and APIs into applications. • Continuously researched and implemented new technologies to maximize development efficiency. • Debugged and resolved software bugs, improving system performance and stability. • Designed databases and data storage solutions to manage application data. • Developed tests to verify implementation of project requirements and enhance customer satisfaction.

• Analyzed user needs and software requirements to determine design feasibility. • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces. • Created applications using HTML, CSS, JavaScript, and other programming languages. • Designed software for real-time operating systems QNX, ThreadX and others. • Developed programs to automate processes and improve user experience. • Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse. • Development of E-learning software that automate the flow of information between school administrators, teachers and students as well as the parents using one database to manage, maintain, monitor and provide all-round seamless quality education management support • Implementation of a flexible business solution built to help keep track and manage business activities: with its rich web-based interface and functions, processing and managing customer's orders, setup account, manage budgeting, setup employees, assign them duty and login privilege, monitor their performances, pay salary and so much more • Integration of Microfinance software to manage the inflow and the outflow of the customers including handling the loan facilities