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The player from France had been waiting over 20 days for a withdrawal of 950 euros, which he had requested three weeks earlier. Because of our findings, we recommend proceeding with caution if you decide to play at this casino. Fast and dependable assistance helps resolve issues such as payment delays, account queries, or questions about promotions. Strong customer support is essential for any online casino in the UK.
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The Complaints Team had advised him to contact his payment provider for further investigation, but due to a lack of response from him, the complaint was rejected. The complaint was escalated to a dedicated Resolver who contacted the casino to seek clarification. Despite repeated contact with support, there had been no resolution. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. To find out which bonuses you can claim, see the ‘Bonuses’ segment of this review. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
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