joyesealuka0
About Candidate
12, Ajagungbade Street,
Jimoh Balogun Rd
Ikosi ketu
19th of September, 2022.
Human Resources Advisor
Lagos.
Dear Sir/Ma
APPLICATION FOR THE POST OF A CUSTOMER SERVICE REPRESENTATIVE
In line with the advert posted online on the 19th of Sep,2022. I would like to express my sincere interest for the post of a CUSTOMER SERVICE REPRESENTATIVE advertised in your organization.
As an experienced customer advocacy officer/ Telesales consultant with about 4years Work experience.
I possess active listening skills,excellent communication skill (Bilingual), planning and organizational skills, paying attention to details, the ability to cope with little or no supervision on problem solving or emergencies and effective decision making which were part of the skills I learnt while working in a financial institution
I intend using the skills acquired effectively and ready to learn more to contribute to the growth of your organization.
I sincerely hope you will be in touch with me within the next few days as regards an interview.
Thank you very much for taking time to review my application
Yours Faithfully,
Joy Esealuka
08131104717
Location
Education
BIOLOGICAL SCIENCES
Work & Experience
TEAMLEAD TELESALES/ CUSTOMER SUPPORT
Lead and directed the telesales team to make high sales to obtain excellent records in call quality and sales delivery. • I was able to manage the day-to-day activities of the team by ensuring their daily task is achieved. • I motivated the team to achieve organizational goals by exceeding their monthly target • I made sure I delegated tasks to my team members to ensure speed in delivering the set goals of the company. • I conducted training of team members to maximize their potential to identify the team’s strength and weaknesses. • I do daily and weekly reports for my team members to track their sales and motivate the low performers
