Ashok

IT Desktop Supprot Enginner
USD 300000
May 6, 1979

About Candidate

Hardware Installation and Trouble Shooting.

Mail (Outlook) Installation, Configuration & Trouble Shooting.

OS Installation, Configuration & Trouble Shooting (Windows 7,8,10 & 11).

Application Installation, Configuration & Trouble Shooting.

Driver Installation & Touble Shooting.

Printer Installation, Sharing Printer, Network Printer & Trouble Shooting Printer Related Problems .

Network Installation, Crimping Cable, Folder Sharing & Trouble Shooting.

System Trouble Shooting From Remote Desktop & Remote Assistance.

Backup User Data’s & OS Backup with Norton Ghost.

Server Installation (2003 & 2008), Configuring ADS, DNS & DHCP.

Ticketing Tool (OTRS) to Handle.

Location

Education

B

BBA Computer Application

2009 - 2012
TNOU Distance Education

Accounts

D

Diploma In Computer Hardware Servicing

2012 -2013
TNOU Distance Education

Computer Servicing

Work & Experience

D

Desktop Support Engineer

December 30, 2019 - May 19, 2023
Sysco Info Tech

Hardware Installation and Trouble Shooting. Mail (Outlook) Installation, Configuration & Trouble Shooting. OS Installation, Configuration & Trouble Shooting (Windows 7,8,10 & 11). Application Installation, Configuration & Trouble Shooting. Driver Installation & Touble Shooting. Printer Installation, Sharing Printer, Network Printer & Trouble Shooting Printer Related Problems . Network Installation, Crimping Cable, Folder Sharing & Trouble Shooting. Modem Configuration & Troubleshooting for Internet System Trouble Shooting From Remote Desktop & Remote Assistance. Backup User Data's & OS Backup with Norton Ghost. Server Installation (2003 & 2008), Configuring ADS, DNS & DHCP. Ticketing Tool (OTRS) to Handle.

Skills

Diploma In Computer Hardware Servicing
72%