About Candidate

I am a skilled Customer Experience Data Analyst with over 4years of experience, highly equipped with analytical skills, an eye for detail, knowledge of advance database tools, as well as customer service techniques required to solve critical organizational problems. I seek an environment where I can utilize my skills to add significant value, while also acquiring relevant skills and knowledge for both professional and personal development.

 

Location

Education

B

BSC COMPUTER SCIENCE

2015
BABCOCK UNIVERSITY

2:1 ( SECOND CLASS UPPER )

Work & Experience

H

HEAD FINANCIAL TRANSACTIONS

February 3, 2020 - January 13, 2022
FIRST BANK

Using my analytical skills a long with the various bank applications, I have successfully led my team in providing top financial services to our customers with close to zero error rate and no fraud report. This practice has made my branch known by both management and clients as a center that delivers effective, efficient, timely and error free financial services. I daily seek on how we can improve and keep adding significantly to the organization’s bottom line

Skills

DATA BASE ( EXCEL, SQL, POWER BI)
70%
CUSTOMER SERVICE/ EXPERIENCE PERSONNEL
90%
USE OF MICROSOFT ( WORD , EXCEL , POWER POINT)
90%