
F*****e
About Candidate
Analytical and detail-oriented Business Analyst with proven experience in data analysis, business process optimization, and relationship management. Proficient in SQL, Power BI, Excel, Draw.io, Jira and Clickup with a strong ability to turn large datasets into actionable insights. Experienced in developing dashboards, conducting root cause analysis, and delivering reports that support business efficiency and cost reduction. Adept at working with stakeholders, improving processes, and driving data driven decision making in fast paced environments. Certified Business Analysis with a passion for enhancing customer satisfaction and operational efficiency.
Location
Education
During my four years at Landmark University, I pursued a Bachelor’s degree in Business Administration, gaining a strong foundation in managerial principles, strategic thinking, and analytical decision-making. The program equipped me with both theoretical knowledge and practical skills essential for understanding and navigating modern business environments. Throughout my studies, I engaged with a wide range of core and advanced courses, including Business Policy, Management Information Systems, Business and Project Evaluation and Analysis, Research Methodology, and a final Research Project. These courses deepened my understanding of organizational strategy, enhanced my ability to analyze business operations, and strengthened my competence in using data and information systems for effective management. My academic journey also involved hands-on research, teamwork, presentations, and real-world case studies, all of which improved my communication, problem-solving, and leadership abilities. Overall, my experience at Landmark University shaped me into a well-rounded and forward-thinking business professional, prepared to contribute meaningfully to organizational growth and innovation.
A comprehensive, hands on training program focused on developing core competencies required for effective business analysis in modern organizations. The curriculum covers essential tools and methodologies including: • Power BI for data visualization and interactive dashboard development • Microsoft Excel for advanced data analysis and modeling • SQL (Microsoft SQL Server) for data querying, management, and reporting • Business process improvement, stakeholder communication, and requirements elicitation • Real world case studies and project based learning to bridge theory with practice This program is designed to equip participants with both the technical and analytical skills needed to transform data into strategic business decisions, with an emphasis on real world applications in finance, operations, and customer experience.
The Business Analysis Essentials course was designed as a comprehensive preparation program for the ECBA (Entry Certificate in Business Analysis) examination. The class provided a deep dive into the entire spectrum of business analysis, covering all the knowledge areas outlined in the BABOK Guide (Business Analysis Body of Knowledge). Through this training, I gained practical insights into: • Business analysis planning and monitoring • Elicitation and collaboration techniques • Requirements life cycle management • Strategy analysis • Requirements analysis and design definition • Solution evaluation The course equipped me with the foundational knowledge, frameworks, and techniques necessary to succeed as a business analyst and confidently prepare for the ECBA exam.
Work & Experience
- Manage and refine product backlogs (FX payment, KYC, Payment, Card etc.) Owning the requirements - Design app user flow for User web app, Super Admin and normal admin , FX payment , Virtual card payment , KYC , normal payment etc - Improved product backlogs by 60% and contributed to app growth by from 15k users to 100k users - Worked with cross functional team across Product, Engineering, Legal & Compliance. - Conduct requirements gathering and analysis , transforming insights into well- defined and actionable deliverables
- Developed and executed client acquisition and retention strategies driving growth in deposits and strengthening portfolio performance - Forged strong client relationships by delivering customized financial solutions, which became the top priority for the regional head and drove increase in customer deposits within the first year. - Enhanced customer retention through tailored financial solutions for corporate and consumer clients. - Boosted satisfaction scores by proactively addressing client needs, resulting in an increase in repeat business.
- Developed and executed client acquisition and retention strategies driving growth in deposits and strengthening portfolio performance - Forged strong client relationships by delivering customized financial solutions, which became the top priority for the regional head and drove increase in customer deposits within the first year. - Enhanced customer retention through tailored financial solutions for corporate and consumer clients. - Boosted satisfaction scores by proactively addressing client needs, resulting in an increase in repeat business.
