otuosorotricia

• Leads a team of 8 support staff to ensure the office processes are seamless and efficient in meeting the organizational goals. • Developing and strengthening client relationships by delivering knowledgeable support in the area of client management and retention. • Supports compliant and accurate accounting information by tracking expenses such as supplies and service charges. • Helps the organization’s leadership with purchase orders, service contracts, probation reviews, financial reports and audits. • Constantly liaising with internal teams and external customers to facilitate smooth communication and handle requests. • Assists teams with timely and accurate administrative work covering multiple remote sites. • Generates and delivers daily outstanding payment invoices to customers. • Creates reports using advanced data management and software skills. • Achieves timeline and quality targets when organizing large volume of records. • Manages projects in alignment with time, budget and quality requirements. • Interfaces with internal and external customers to meet organization’s project targets. • Carries out inspections on vehicles and follow ups on regular maintenance to ensure conformity to Road Safety. • Coordinates electricity vending, handled all customer requests and complaints.

• Used excellent verbal and communication skills to engage customers in conversation and effectively determine needs and requirements. • Identified client business and operational needs and introduced services to provide solutions. • Managed daily operations and client relations. • Oversaw electrical updates, vehicle maintenance and other ancillary services within the organizational process chart. • Prepared reports, presentations and articles using Microsoft Word and PowerPoint. • Created graphs, spreadsheets and presentation slides to help researchers’ present findings using Microsoft Excel and Google Sheets. • Recording data precisely and managing source documentation. • Responded to emails relating to research in timely manner.

• Organized Safety Trainings and Tool-Box talks. • Ensured total compliance by employees to all Health and Safety Policies and Regulations. • Inspected the cafeteria and ensured compliance of all kitchen staff with high level cleanliness and efficiency. • Sampled suspect materials to assess hazards and devise cleanup procedures. • Developed and maintained hygiene programs, including noise surveys, atmospheric monitoring and hazardous material management plans.