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About Candidate
I am a results-driven professional with over seven years of expertise in branding, marketing, customer service, and data analysis. I bring a unique blend of communication and analytical skills, having successfully worked across both fields. Proficient in PostgreSQL, Power BI, Microsoft Office Tools, and database management, I have experience designing databases and preparing stored procedures to streamline operations and extract actionable insights. My background in market research, consumer behavior analysis, social media marketing, and graphic design has enabled me to engage diverse audiences and enhance brand visibility. With strong leadership, team collaboration, and interpersonal skills, I excel at driving cross-functional projects and delivering solutions that meet both business and customer needs. I am passionate about becoming a leading voice in the media industry while advancing my career as a data analyst. I offer creative problem-solving, strategic thinking, and a proven ability to translate complex data into impactful business outcomes in fast-paced, results oriented environments.
Location
Education
(B.sc) in Mass Communications, National Open University of Nigeria 2023, Grade: First Class Honors
National Diploma in Multimedia and Mass Communication, Ifo College of Management and Technology, Ifo, Ogun State 2016, Grade: Upper Credit
National Examination Council Certificate, Golden Crown International School
Work & Experience
• Performed in-depth data analysis to uncover trends and insights, enabling businesses to make data-driven decisions, optimize strategies, and improve operational efficiency. • Developed automated dashboards and reports using Excel, SQL, and Power BI, streamlining data visualization and enhancing decision-making processes for clients. • Collaborated with clients across industries to translate complex data into actionable insights, leading to a 20% improvement in business performance and strategic planning. • Cleaned and structured raw datasets using Python and SQL, ensuring high data accuracy and reliability, which improved reporting efficiency by 30%. • Provided data-driven recommendations that increased revenue opportunities, optimized marketing campaigns, and improved customer retention rates by 15%.
• Delivered exceptional customer service to travelers by efficiently resolving inquiries and addressing concerns, improving overall passenger satisfaction and contributing to smoother airport operations, resulting in fewer operational delays and escalations. • Collaborated with cross-functional teams to streamline airport operations, ensuring high service standards and reducing bottlenecks, which led to enhanced workflow efficiency and improved customer experiences. • Proactively identified and implemented service
• Executed direct market sales strategies, engaging clients and identifying tailored solutions to meet their needs. • Consistently exceeded sales targets by leveraging strong communication and problem-solving skills to drive customer conversions. • Increased sales performance by 10% through effective client engagement and strategic product positioning.
