temibox2

• Maintained and improved data pipelines, ETL processes, and data warehouse architecture to ensure accurate and timely reporting. • Mapped end-to-end data flows across FHI360 programs, from data capture systems through ETL processes to CRM systems and reporting measures. • Developed interactive dashboards and reports using Tableau and Power BI to support decision-making and conducted in-depth data analysis to identify trends, patterns, and actionable insights. • Defined and monitored key metrics aligned with FHI360 goals, enabling real-time visibility into business performance through interactive dashboards and automated reports. • Captured reporting needs of business users and developed insightful reporting products, prioritizing high-business-value reports. Improved existing tools and reports based on user feedback, staying updated on best practices in data visualization and reporting. • Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications for IT projects. • Partnered with cross-functional teams (Finance, HR, Strategy, IT) to deliver business-critical dashboards and operational reports, ensuring data integrity and supporting decision making. • Defined and monitored key metrics aligned with FHI360 goals, enabling real-time visibility into business performance through interactive dashboards and automated reports. • Promoted a culture of data use by coaching colleagues on leveraging data analysis to achieve organizational goals and delivered technical training to M&E leads and business users on reporting tools and data interpretation. • Identified and measured data quality issues (completeness, accuracy, timeliness) across programs and collaborated with stakeholders to address root causes and implemented interventions to improve data quality, tracking their effectiveness.

• Supported business units in defining their analytical needs and provided data-driven insights to enhance operational efficiency and effectiveness. • Collaborated with IT teams to gather and transform raw data from multiple sources, optimizing data integration processes. • Built and maintained BI reports and dashboards using Power BI, providing stakeholders with real-time insights into business performance. • Wrote complex SQL queries to extract and analyze data from multiple sources, supporting cross-functional analytics projects. • Supported the Finance team in developing financial models and conducting variance analyses. • Conducted ad-hoc analyses to answer specific business questions and supported strategic initiatives through actionable insights. • Managed process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%. • Acted as the subject matter expert on several projects and conducted requirement workshops with project stakeholders. • Assisted in the development and maintenance of data models and documentation to streamline reporting processes.