Analyst, Franchise Operations – Lagos

January 31, 2024

Job Description

The Coca-Cola Company (NYSE: KO) is the world’s largest beverage company, refreshing consumers with more than 500 sparkling and still brands. At The Coca-Cola Company, you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.

Description

  • Leads development of insights via analyzing internal and external data sources and drawing meaningful conclusions: Drives the metrics required to guide the execution of strategy across various customer and commercial disciplines Like RGM and Shopper / Channel development.

Function Related Activities / Key Responsibilities

  • Leads Customer & Commercial Leadership (C&CL) Analytics projects in order to drive deeper understanding of customer and category insights in modern trade.
  • Liaises with other functions to coordinate research and data requirements of the team and ensures timely conclusion of the projects.
  • Supports the development of the integrated commercial plan for both Modern & Traditional
  • Trade to impact the consumer at the point of sales linked to specific metrics.
  • Enables exceptional execution.
  • Supports development of activation toolkits and “how to” guides as required by project (eg: Revenue Growth Management toolkit)
  • Responsible for assisting in implementing key initiatives in conjunction with the customer and commercial execution team (examples include deployment of Execution Cup, model market development, etc).
  • Sources customer and commercial best practices and develop innovative.
  • Ways of sharing these across the system to enable rapid deployment and scaling.
  • Leads creation of Single source of truth for Customer & Commercial Leadership (C&CL) KPIs
  • Leads score carding and creation of a single source of truth database for the Customer & Commercial Leadership (C&CL) KPIs (eg: volume, revenue, incidence, operating income growth, out of stock reduction, Right Execution Daily, etc).
  • Serves as the liaison with Operating Unit teams to provide data and other routine inputs and ensures compliance to reporting routines.
  • Develops & coordinates routines for the franchise team, working with key stakeholders. Reports status according to agreed standards / metrics.
  • Leads and or supports special projects as required.

Education Requirements

  • Minimum of Bachelor’s degree
  • 3 – 4 years working experience in Customer & Commercial or other related area preferably in a multi-country/multi-bottler environment.
  • Advanced computer skills-MS Office, SAP, MS Project, Excel, PowerBI, Reporting,
  • Agile Methodology
  • Knowledge of Nielson is an advantage

Work Focus

  • The successful candidate will have had previous experience in a similar role and will combine experience in shopping and commercial as well as have a track record of success in a multi-country/multi-bottler environment. Strong project management skills and a winning attitude will be pluses.

Internal and External Communication Focus

  • Internal Communication:
  • Operating Unit & Franchise Customer & Commercial Leadership Teams
  • Operating Unit & Frontline Marketing Teams
  • Strategy, Finance, Platform Services
  • Bottling Partner Teams
  • Suppliers