fraud Analyst at Kuda – Hybrid (Lagos)

July 10, 2024

Job Description

Kuda is a money app for Africans on a mission to make financial services accessible, affordable, and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.

We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers’ finances.

Key responsibilities:

  • Identifying and investigating cases of fraud across our various channels
  • Implementing measures to mitigate fraud risks and prevent fraudulent activities
  • Monitoring all electronic transactions to detect suspicious patterns
  • Handling escalations and providing timely resolutions to fraud-related issues
  • Collaborating with internal stakeholders to identify trends and implement control measures
  • Providing investigative findings on reported fraud cases to customers.

Requirements

  • Bachelor’s degree in a relevant field
  • Minimum of 2 years of experience in fraud analysis or a similar role
  • Strong analytical and problem-solving skills
  • Knowledge of fraud prevention techniques and technologies
  • Proficiency in using fraud detection tools and software
  • Excellent attention to detail and ability to work with large volumes of data
  • Good communication skills and ability to collaborate effectively with cross-functional teams
  • Ability to work in a fast-paced environment and handle multiple priorities