Business Analyst at Fuelis – United kingdom

Job Description

This is a permanent, full-time position for an experienced Business Analyst who thrives on translating business complexity into clear, actionable requirements.

You’ll work directly with senior stakeholders across our client base – from scale-ups to FTSE 250 companies – leading discovery workshops, mapping business processes, and defining the blueprint for their commercial transformation.

This is a consultative role where you’ll be the bridge between what clients need and what our technical teams deliver. You’ll own the post-sale discovery process, ensuring every project starts with crystal-clear requirements and stakeholder alignment.

While you won’t be hands-on with system configuration, your process maps and user stories will directly shape how our delivery teams architect and build solutions.

Key Responsibilities

• Lead discovery workshops with C-suite executives, department heads, and operational stakeholders
• Map current-state business processes and design future-state operating models
• Gather, document, and validate business requirements across complex transformation programmes
• Write detailed user stories and acceptance criteria for delivery teams
• Facilitate stakeholder alignment sessions and manage conflicting priorities
• Create clear process documentation, stakeholder maps, and requirements specifications
• Support pre-sales scoping on larger deals where business process complexity drives project scope
• Champion best practice in change management and business process design.

Requirements

• 4+ years’ experience as a Business Analyst, ideally within consultancy or professional services.
• Proven ability to lead workshops and facilitate sessions with senior stakeholders
• Strong background in business process mapping and requirements gathering
• Experience working on transformation projects – CRM, ERP, or operational systems
• Confident presenting to and challenging C-level executives when needed
• Excellent written communication with experience creating clear, detailed documentation
• Commercial awareness and understanding of how process change drives business outcomes
• Proficiency with process mapping tools (Lucidchart, Miro, Visio)
• Background in B2B environments, with understanding of sales, marketing, and customer success processes preferred