Insight Analyst, Social Media at 1000heads – London, United Kingdom

We are looking for a talented and driven Insight Analyst to join our dynamic Insight team at 1000heads in London.

This will be an initial 6 month full time contract (FTC) with potential to be extended or become permanent.

This role is ideal for someone with a passion for data, a knack for problem-solving, and a keen interest in understanding the why behind human behaviour, trends, and decisions.

As part of a creative agency, the Insight Team partners with account teams to deliver data-driven insights, helping clients make informed decisions at every stage of their journey. We support our clients in strategic planning, insight generation, KPI setting, and post-campaign evaluation. Additionally, we conduct bespoke research projects that dive deep into audience, brand, and category analysis.

Key Responsibilities

• Collaborating on Briefs: Work closely with Insight Managers to define, refine, and create tailored solutions that meet the insight and measurement needs of our clients.
• Deploying Methodologies: Develop and apply research methodologies to ensure accurate and consistent data collection and analysis across multiple projects.
• Data Analysis: Utilize diverse data sources, including social listening tools, native platform analytics, and third-party research, to extract actionable insights.
• Report Creation & Presentation: Produce reports that interpret data, generate insights, and inspire decision-makers to take action. Present your findings in a clear and engaging way.
• Bespoke Research: Conduct specialized, stand-alone research projects to help clients better understand their audience, brand, and market.

• 2-4 years account handling or client facing project management experience ideally within a creative environment
• Strong understanding of social media & digital and its impact on global brands – in particular organic social media
• Agency or related experience essential
• Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
• The ability to analyse and resolve problems quickly and effectively
• Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
• Must have strong listening skills
• Excellent organisational and time management skills
• The ability to work under pressure whilst keeping an eye for detail
• Excellent written and verbal communication skills
• Proficient in using Microsoft Office, in particular Word, Excel PowerPoint & Visio
• Marketing or media related degree or equivalent experience

Desired Skills & Qualifications:

• Degree or equivalent experience in a related field.
• Strong knowledge of Excel, PowerPoint, and reporting template creation.
• Familiarity with social listening platforms and audience analysis tools.
• A sharp eye for detail and accuracy in data reporting.
• Self-starter with entrepreneurial drive.