Onboarding Analyst at DF Capital – Manchester, United Kingdom
Job Description
WHO WE ARE
We are DF Capital, a specialist savings and commercial lending bank built to serve the needs of individuals and businesses in the UK. From straightforward savings to practical commercial finance solutions, our aim is to provide first class customer service to help manage and grow businesses or consumer savings.
WHAT WE’RE LOOKING FOR
We are entering another exciting chapter of the DF Capital story, as we look to turbo-charge our ambitions and significantly scale the business. If you’re passionate about providing great customer experiences and want to be part of building a winning and positive sales culture, then we want to hear from you.
THE ROLE:
An exciting position as an Onboarding Analyst has recently arisen at DF Capital. It’s a great time to join the team, as we look to contribute towards the continued growth of the company.
As an Onboarding Associate, you will work closely with the Financial Crime Manager to facilitate prompt but safe onboardings as well as the ongoing monitoring and management of our commercial & retail customers. If you are confident, personable, enthusiastic and hardworking individual with experience in onboarding/KYC/AML this role is for you.
Requirements
DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.
Other duties may be assigned outside of the following duties and responsibilities:
- Conduct initial screening of both commercial and retail customers in order to produce customer risk assessments
- Produce, distribute and validate required legal documentation prior to onboarding
- Effectively update and manage customer information as instructed in adherence to internal processes
- Transaction Monitoring
- Collaborate with and manage internal stakeholders across from across the business to ensure positive customer outcomes
- Ability to support the Financial Crime Manager in managing workflow and producing MI
- Drive process improvements and assist in the managing and updating of internal procedural documents
- Meet Service Level Agreements for processes as specified by the Financial Crime Manager
JOB REQUIREMENTS
At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude.
Experience
- Must possess required knowledge and/or qualifications so that the essential functions of the job can be performed.
- Onboarding/KYC/AML knowledge or experience within a financial services business preferrable
- High numeracy and literacy skills
- Excellent communication skills
- Preferably degree educated
- Proficient in Microsoft Office
- Experience using customer screening, transaction monitoring or other specialist fin-crime software highly beneficial
