Business Analyst at ARM (Advanced Resource Managers) – Hammersmith, UK

Job Description

My client in the telco industry are looking for an experienced Business Analyst with a strong background in working with Content Management Systems (CMS) such as Adobe Experience Manager (AEM) or Storyblok, to join their fast-paced team on an initial 6 month contract.

* The ideal candidate must have experience in the telco industry.*

Key Responsibilities:

• Collaborate with stakeholders, including business users, developers, and designers, to gather and document detailed business requirements.
• Analyze and assess current CMS processes and workflows, identifying areas for improvement and optimization.
• Translate business requirements into functional specifications for development teams.
• Work closely with technical teams to ensure that CMS solutions are aligned with business needs and are delivered on time and within budget.
• Assist in the development and maintenance of documentation, including user manuals, training materials, and system guides.
• Provide ongoing support and troubleshooting for CMS-related issues post-implementation.
• Conduct regular reviews of CMS performance and user feedback, recommending enhancements as needed.

Required Skills and Experience:

• Proven experience as a Business Analyst, with a focus on CMS systems like Adobe Experience Manager (AEM) or Storyblok.
• Strong understanding of CMS architecture, workflows, and best practices.
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into actionable solutions.
• Proficient in creating detailed documentation, including business requirements, functional specifications, and process flows.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Experience working in Agile/Scrum environments is preferred.
• Ability to manage multiple projects and priorities in a fast-paced environment.