QA Analyst at Chili Piper – US (Remote)

Job Description

hili Piper is a B2B SaaS startup. Our product helps clients turn inbound leads into qualified meetings instantly, helping revenue teams connect to buyers faster. We are a fully remote global team dedicated to solving interesting problems, helping others, and having fun.

We’re growing fast and we’re ready to take over the world (in the most civil and appropriate way possible, of course).

Job Description

Chili Piper is seeking talented, motivated QA analysts  to join our fully remote team building interactive data applications. As a part of a growing QA team, you will work with engineering and product teams to constantly improve our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.

On the QA team, we feel strongly about building a product that meets highest quality expectation without significant drawbacks to time to market and overall development speed. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative testing process aimed at improving products as well as developing each other’s skills.

What You’ll Do

• Create effective test strategies for the mission-critical services developed within the engineering team to improve products quality
• Write and execute test plans for the UI and backend services.
• Ensure continuous testing and monitoring of functionality, stability, performance, and accuracy of all components
• Ensure that the final product satisfies the product requirements and meet end-user expectations
• Investigate and debug issues reported by the other team members
• Process product reviews and inform the development team of defects and errors

What We’re Looking For

• 5+ years of experience applying best practices in software development and testing
• Strong analytical and problem-solving skills
• Strong technical knowledge: HTML, CSS, JS, HTTP, Databases, APIs
• Proactive, diligent and meticulous
• Experience with mobile testing
• Experience with 3rd party tools as Salesforce, Hubspot, Zapier, Google Apps, Microsoft Office365
• Experience with test data management and test case management

Additional Skills

• Passion for Chili Piper Values of Help, Innovate, Have Fun
• Thrive in a fast pace environment with ability to prioritize and multi-task on the fly
• Resourcefulness, creativity and strategic thinking for troubleshooting problems
• Self motivated and self-directed; Fast learner
• Strong English communication and documentation skills
• Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
• Strong attention to detail and documentation
• Comfortable in supporting and working with global customers across many time zones