Senior Data Analyst at Digital Science – UK, Remote
Job Description
Overleaf is advancing the research ecosystem as part of Digital Science. Digital Science is a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community, we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?
Your new role
There are millions of people from all around the world using Overleaf to write their best work. We collect lots of data describing how people interact with Overleaf, and strive to make data-informed decisions about how to best serve our users.
We’re looking for an experienced analyst to join the team to help us do just that.
In this role you’ll be using product data to paint a picture for product, engineering and design teams in particular, helping to develop new features (or improve existing ones) that our users will love. You’ll be forming hypotheses and validating them, designing split tests, developing metrics and measuring the impact of our work.
Please note – due to business need, we can only accept applications from candidates who live in the following locations: UK, Spain, Germany, Romania.
If you apply from outside of these areas, your application will not be considered.
Please be aware that we may close this position early if we receive a high volume of applications, so we encourage you to apply promptly.
What you’ll be doing
Take ownership of data projects from end to end
- Understand stakeholder requirements and manage expectations
- Translate business questions into precise SQL queries
- Distil your analysis into understandable and actionable insights for other teams and stakeholders
Analyse and report on the impact of activities such as:
- Split tests which influence usage, purchases or user retention
- New feature releases or changes
- Promotions and marketing campaigns
Clearly communicate and visualise findings
- Via dashboards, reports, presentations and sharing updates with relevant teams
- In a range of contexts including project groups, management teams and whole company updates, ensuring an appropriate level of detail for each context/audience
- With a consistent approach
Work closely with other departments
- Help others understand our data, providing useful insights for their departments
- Represent the analytics team in meetings and presentations, and bring a data perspective to various contexts in the business
- Improve access to our data, and identify opportunities for using data to improve processes and decision making across the organisation
Metric and split test development
- Work with product, engineering and design teams to form testable hypotheses
- Ensure alignment between strategic objectives and analytics projects
- Define and deliver appropriate metrics
What you’ll bring to the role
- Experience of working as an analyst on B2C SaaS product(s) with a large user base
- Strong stakeholder management skills at both the individual contributor and executive level
- Working collaboratively in cross-functional teams of engineering, product management and marketing colleagues
- Experience of data modelling
Other requirements
- Strong SQL experience
- Have at least 3 years of experience in a similar role
- Be based in the UK, Romania, Spain or Germany
- Be usually available for meetings 2pm–5pm UK time
