What is the role?
Deep-dive into all aspects of the code and technology stack to find the root cause and resolve critical customer issues within agreed timelines while improving the quality of the code. Make improvements that delight customers or remove performance bottlenecks. Collaborating with Engineering Team on long term solutions.
What will you do?
On a day-to-day basis, your responsibilities and activities will include;
- Work as part of a dedicated Kanban Team on urgent, time sensitive customer issues;
- Investigate issues, find problems and work towards solving;
- Work through backlog of customer issues;
- Contribute to the overall product delivery;
- Flex efforts as required to achieve customer satisfaction;
- Ensure appropriate testing on all work.
Who are we looking for?
- 3+ years experience working on full-stack development;
- Experience with relational databases (preferable SQL server);
- Exceptional problem solving and debugging skills;
- Project management skills to take task to completion.