Data Entry Officer (Lagos)

Big Data Analytics
February 26, 2026
Full Time

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Job Description

Our client is seeking to hire a detail-oriented entry-level professional to manage accurate, timely, and well-structured data across our e-commerce platforms. This role plays a critical part in supporting revenue performance, inventory accuracy, customer satisfaction, and overall operational efficiency.

The successful candidate will ensure the integrity of product, pricing, inventory, and customer data, enabling seamless online retail operations and consistent digital execution.

Key Responsibilities

Product & Catalogue Management

  • Upload and update product listings (descriptions, SKUs, pricing, images, attributes).
  • Ensure accuracy of size charts, specifications, and product categorisation.
  • Monitor product visibility and flag listing errors promptly
  • Maintain consistent naming conventions and product taxonomy

Inventory & Pricing Accuracy

  • Ensure price changes, promotions, and markdowns are accurately reflected.
  • Update stock levels across platforms in line with inventory reports.
  • Reconcile discrepancies between ERP, POS, and online systems.
  • Support stock count documentation and reporting.

Order & Customer Data Processing

  • Enter and validate order details accurately.
  • Update customer information where required.
  • Ensure shipping and fulfilment data is properly recorded.
  • Flag anomalies or irregular transactions to the supervisor.

Data Quality & Reporting

  • Maintain ≥ 98% data accuracy rate.
  • Conduct routine data audits.
  • Generate basic reports (sales, inventory, product performance).
  • Support dashboard updates with accurate backend inputs.

Operational Support

  • Assist with bulk uploads during product launches.
  • Support campaign setup with correct pricing and product tagging.
  • Maintain digital documentation and filing structure.
  • Escalate system errors promptly

Key Performance Indicators (KPIs)

  • ≥ 98% data accuracy rate
  • 100% on-time product uploads before launch deadlines
  • Zero pricing errors impacting revenue
  • Inventory discrepancy rate < 2%
  • 100% compliance with SOP documentation

Qualifications & Skills Required

  • OND / HND / Bachelor’s Degree in Business, IT, Statistics, or related field.
  • 6 months –1 year experience in data entry, retail, or e-commerce support is an added advantage.
  • Strong proficiency in Microsoft Excel.
  • Familiarity with e-commerce platforms is an advantage.
  • High attention to detail and accuracy.
  • Ability to meet tight deadlines.

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